Complaint Number: 11011535
Vehicle Identification Number: Unknown
Your Vehicle's Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
Here is yet another instance of a Tesla suspension failure. Please investigate this major defect. https://teslamotorsclub.com/tmc/threads/serious-problem-with-my-2016-model-s.95065/
I have owned my 2016 Model S for just over one year (25k miles) and have been a huge fan of Tesla. I like reading the forums and have been a very happy owner. However, I was driving home with my wife from church this morning and the car had a potentially life threatening failure. I began noticing a "thud" type sound on normal road bumps on my drive home, and when I slowed turning into my development and pressed on the brakes to slow down the car, it began making a shrill sound and the car began jumping up and down. I pulled over and noticed that it looks like something completely fell off the front driver's side axel or turning apparatus (I'm not very knowledgeable about car parts!) Has anyone else experienced this? I am hoping this is an anomaly as I really love my Tesla, but if this would have happened on the highway or on autopilot I can't imagine things ending well for me and my family. I am very happy to be safe at home. I will reach out to service Monday am to get this fixed. I am attaching a picture of what I saw in the front passenger side wheel where something seems to have completely come off the cars suspension.
Files you uploaded.
When did this happen? 07/28/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 20
About how many miles were on your vehicle at the time of the incident? 25000