New thread, Keef's complaints WITH photographs


#200

Complaint Number: 11047950
Vehicle Identification Number: UNKNOWN
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2017
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Steering, Unknown or Other
What happened?
This is a complaint about the absolute madness of Tesla Autopilot. Here is just one more example of how dangerous this so called Autopilot really is. From today’s forum posts. https://teslamotorsclub.com/tmc/threads/nag-reduced-with-2017-46.102558/ d21mike, Today at 6:01 PM BerTX said: ↑ Hold the wheel lightly with ONE hand just above the flat portion at the bottom, along the side, just letting the weight of your hand bear down. Don’t steer, but don’t keep the AP from steering. You will never, ever get a nag. If you need to do something with your hands, then do it and put one back when you can. Switch hands if you need to. Prop your elbow on the console. This is what I do as well. Works really well. *** This is contrary to the advice given by every driving school and every regulatory authority in the world. Having one hand loosely resting at the bottom of the wheel will not allow the driver to keep control of the vehicle . The marketing of this Autopilot feature has been grossly irresponsible and the claim that it is 40% safer than a human driver is simply ludicrous. Internet forums and Youtube videos show that owners are putting lives in danger by using this feature on narrow winding roads and in inappropriate situations. Tesla will always claim that Autopilot was not engaged at the time of the crash because it disengages the moment before impact. This is not a laughing matter. Please stop this madness before more lives are lost.
When did this happen? 11/21/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 70


#201

Complaint Number: 11051829
Vehicle Identification Number: 5YJXCBE25HF038218
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2017
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard: https://www.iaai.com/Vehicle?itemID=26708909&RowNumber=2&loadRecent=True No air bags have deployed which means that it has not been involved in a major collision. The entire front suspension has been ripped off. This looks like another case of self inflicted injury caused by the flimsy suspension being unable to cope with the forces generated by this heavy and powerful car. Please investigate the reason for so many of these cars simply falling to bits on the highways. Thank you. Concerned citizen filing this complaint in the public interest.
Files you uploaded.
xchicago.jpg
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 11000


#202

Complaint Number: 11052094
Vehicle Identification Number: unknown
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2015
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Steering
What happened?
Here is a discussion thread in which multiple owners complain and post photographs of Tesla power steering racks that have completely fallen to pieces: https://teslamotorsclub.com/tmc/threads/power-steering-falling-apart.100951/ The first post was over a month ago and many other owners have joined in with similar complaints. However NONE of those owners have made a report to NHTSA because of misguided loyalty to Tesla. Photographs of failed steering componemnts are attached. Here is a clip from the thread Parked my car in the driveway at noon today. Entered the car at 6pm and immediate message “Car needs service”, “Auto Park not available”, "Power steering " accompanied by awful noise and jerking when touching the steering wheel. removed the tub and Voila! the same problem as the original Poster. View attachment 263444 Cleaned it and got 8mm bolts and did a beautiful re-attachment job and no more messages BUT when turning steering wheel, awful grinding noise. So the gear is worn. View attachment 263446 Okay. That’s it. These are no longer “one offs” but a pattern of serious problems affecting a key safety component: steering. Worst case, the oldest Model S is just over FIVE years old. This kind of wear and damage–major steering problems–is unsat for cars at ten or fifteen years old. Tesla: Please get on this problem with a plan to recall the cars and replace these components proactively, before the inevitable bad press which will result from doing nothing, not to mention the safety implications should there be accidents. Obviously, this is very much a supplier issue and the supplier needs to step up and open their checkbook, and open it wide. Please take immediate action. Concerned citizen
Files you uploaded.
danger2.JPG
danger3.JPG
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 20000


#203

Complaint Number: 11052693
Vehicle Identification Number: 5YJXCBE20HF051328
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2017
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard:https://www.iaai.com/Vehicle?itemID=26559880&RowNumber=38&loadRecent=True It has been involved in a major front end collision and is listed as bio-hazard which means that occupants have been injured. The front end is badly damaged but the rear end of the car is completely undamaged except for the fact that the LH back wheel has gone totally whompy. It is extremely likely that the whompy wheel was the CAUSE of the crash and not simply a result of impact damage. The wheel and tire are completely undamaged as is the rear of the car. It is almost impossible that the whompy wheel was caused by an impact since the wheel would be expected to break before the suspension fell apart if the suspension was built to normal automotive standards. Please do not continue to give Tesla the benefit of the doubt. A recall for these fragile and defective suspension components is long overdue. Thank you. Concerned citizen. Date of incident is an approximation. Speed and injuries are an approximation based upon the photographic evidence. Vehicle is available for inspection at the junkyard.
Files you uploaded.
whompyx.jpg
whompyx2.jpg
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? Yes
Number of fatalities:
Number of injuries 2
Medical Attention Required? Yes
How fast were you going? (in mph) 60
About how many miles were on your vehicle at the time of the incident? 2000


#204

Complaint Number: 11052784
Vehicle Identification Number: 5YJSA1H23FFP77266
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2015
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Steering, Suspension
What happened?
Here is a Tesla in the junkyard: https://www.copart.com/lot/44784947/Photos It has been in a major collision and judging by the condition of the wreck it is almost certain that occupants have been killed. Given the many reports that have been made already it is highly likely that mechanical failure played a part in this crash. The attached photograph of the front tire appears to show the tread worn away over most of the width of the tire. This is consistent with a suspension component failure causing the tire to rub up against the wheel well whilst the car was travelling. It would be impossible for such tread wear to occur post collision as the wheel would need to have rotated hundreds of times to cause the tread to be worn smooth. Please take action to prevent more deaths and injuries being caused by these Teslas. There have been so many crashes in which mechanical failure appears to be a probable cause of the accident that an investigation is overdue. Any mechanical engineer can confirm that the alloy suspension parts do not have sufficient margin of safety for such a heavy and powerful car. Details of injuries, speed etc. are estimations based on the severity of damage to the wrecked car. Thank you. Concerned citizen.
Files you uploaded.
worntire.JPG
When did this happen? 11/01/2017
Was there a Crash? Yes
Was there a Police Report? Yes
Were Vehicles Towed? Yes
Was there a Fire? No
Was there an injury or fatality? Yes
Number of fatalities: 1
Number of injuries
Medical Attention Required? Yes
How fast were you going? (in mph) 60
About how many miles were on your vehicle at the time of the incident? 20000


#205

Complaint Number: 11052895
Vehicle Identification Number: 5YJSA1E48GF143040
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Tesla in the junkyard: https://www.iaai.com/Vehicle?itemID=26369055&RowNumber=39&loadRecent=True It has not been in a collision. No air-bags have deployed and there is no impact damage to the bodywork. The suspension has collapsed causing all wheels to jam up into the wheel wells and resulting in minor damage to the bodywork. The Teslas do not have limit stops on the suspension which means that an air leak or a software glitch can cause the suspension to collapse with dangerous consequences. This same type of failure is occurring over and over with these Teslas. Please investigate. Concerned citizen Etc.
Files you uploaded.
suspensioncollapse.jpg
suspensioncollapsecloseup.JPG
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 18000


#206

Complaint Number: 11053515
Vehicle Identification Number: 5YJXCBE22GF011315
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard: https://www.iaai.com/Vehicle?itemID=26856901&RowNumber=55&loadRecent=True Suspension has collapsed on all four wheels causing the wheels to jam up into the wheel wells and damaging the bodywork around the wheel wells. No air-bags have deployed. There is no collision damage. This is yet another example of Tesla suspension collapse caused by bad design, shoddy construction, and gimmicky software control of every function in the car right down to the ridiculous door handles. Please take this dangerous toy away from its owners before more people get killed. Thank you. Very concerned citizen.
Files you uploaded.
xcollapsed1.jpg
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 10000


#207

Complaint Number: 11053526
Vehicle Identification Number: 5YJXDCE4XGF028187
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2017
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in a junkyard in United Kingdom: https://www.copart.co.uk/lot/47617487/Photos The auction lists the car as having suspension damage. The suspension has collapsed on all 4 wheels. Air-bags have deployed and there is some damage to the bodywork. It is extremely likely that the cause of all the damage was a case of Tesla suspension collapse. Owners have been deceived into thinking they are driving one of the safest cars in the world. Reality is that these cars are involved in very many crashes caused by mechanical failures and that the car shatters like an eggshell in a serious crash. Please take action to prevent more deaths and injuries. Thank you. Concerned citizen
Files you uploaded.
suspension.JPG
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 5000


#208

Complaint Number: 11054240
Vehicle Identification Number: 5YJSA1DP9DFP06930
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2013
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Tesla in the junkyard: https://www.iaai.com/Vehicle?itemID=26868872&RowNumber=18&loadRecent=True The front and back wheels on the LH side have simply fallen off and the suspension parts have snapped. The suspension has collapsed on all sides of the car probably due to an air leak in the suspension lines or a glitch in the software. The rate at which wheels are falling of Teslas is simply ridiculous. Please demand a recall. Thank you. Concerned citizen.
Files you uploaded.
fallenoff1.jpg
fallenoff2.jpg
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 76000


#209

Complaint Number: 11054536
Vehicle Identification Number: 5YJXCBE45GF003677
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard: https://www.iaai.com/Vehicle?itemID=26864884&RowNumber=11&loadRecent=True It has not been in a collision. The air-bags have not deployed. There is no impact damage. The suspension on the LH side has collapsed causing damage to the bodywork around the wheel arches. This same failure of suspension collapse is happening repeatedly to Tesla cars. It is very concerning that instead of remedying the problem and repairing these lightly damaged vehicles they are instead being auctioned off as salvage vehicles. Normally an expensive car like this which has suffered only minor damage would be repaired. It would appear that Tesla is scared that a repaired vehicle would probably fail again and that they would be held responsible. Please launch a full investigation into the cause of these failures. Thank you. Concerned citizen.
Files you uploaded.
wheely.jpg
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 7000


#210

Complaint Number: 11055750
Vehicle Identification Number: 5YJXCBE21GF021317
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard.
https://www.copart.com/lot/43423837/Photos
It does not appear to have been in a collision, air-bags have not deployed and there is very little damage to any of the body panels. The suspension has collapsed. The front RH suspension has totally fallen apart. The top ball joint has popped apart. This ball joint is much too flimsy for a car of this weight and performance. This car is less than a year old so the failure can not be blamed on poor maintenance or excessive mileage. Please investigate the reason why so many low mileage near new Teslas are having suspension failures. Thank you. Concerned citizen.
Files you uploaded.
xbroken2.JPG
xbroken3.JPG
xbroken4.JPG
When did this happen? 11/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 2000


#211

Complaint Number: 11056305
Vehicle Identification Number: 5YJSA1E48GF136282
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Tesla in the junkyard: https://www.copart.com/lot/41584927/Photos The front RH suspension has collapsed and the tire has the tread badly worn away which means the wheel kept rotating for some time between the suspension failure and the subsequent collision. The back LH wheel has gone completely whompy even though there is no sign of an impact at that part of the car. Teslas are having suspension failures at an alarming rate. The air suspension is prone to collapse and does not even have bump stops to limit suspension travel when problems occur. The use of cast aluminium suspension components increases the danger. Cast aluminium is not a strong material and is prone to defects caused by impurities and temperature variations during the casting process. Please investigate. Concerned citizen etc.
Files you uploaded.
bluewhompy1.JPG
bluewhompy2.JPG
bluewhompy3.JPG
When did this happen? 12/01/2017
Was there a Crash? Yes
Was there a Police Report? No
Were Vehicles Towed? Yes
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 10000


#212

Complaint Number: 11056905
Vehicle Identification Number: 5YJSA1E10GF119644
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is another Tesla in the junkyard: https://www.iaai.com/Vehicle?itemID=26673611&RowNumber=33&loadRecent=True The suspension has collapsed causing the wheels to jam up in the wheel wells. There is no sign of damage caused by a collision. It is almost certain that the minor damage to the bodywork is just the result of the suspension collapse. Many owners have made forum posts stating that their suspensions have collapsed in a similar manner. Please investigate the reasons for these repeated failures. Thank you. Concerned citizen.
Files you uploaded.
collapsedagain1.jpg
collapsedagain2.jpg
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 50000


#213

Complaint Number: 11056928
Vehicle Identification Number: 5YJSA1E25GF132933
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is another Tesla in the junkyard: https://www.copart.com/lot/51160897/Photos The spindle of the lower ball-joint on the RH side has snapped causing the suspension to be splayed out at an angle and with that wheel pointing in the opposite direction to the other front wheel. The wheel and tire are undamaged. It is impossible for the wheel to have been struck a hard enough blow to break the steel stem of the ball joint without the wheel being damaged. Here is a video showing the exact same failure without there being a crash that would account for the damage. https://www.youtube.com/watch?v=2M64kSYWtfU This is a design/manufacturing defect. Please investigate this problem. Thank you. Concerned citizen.
Files you uploaded.
poppedout1.JPG
poppedout2.JPG
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 30
About how many miles were on your vehicle at the time of the incident? 10000


#214

Complaint Number: 11057449
Vehicle Identification Number: 5YJXCBE22HF046132
Your Vehicle’s Make Model and Model Year: TESLA MODEL X 2017
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Model X in the junkyard: https://www.iaai.com/Vehicle?itemID=27010294&RowNumber=13&loadRecent=True The suspension has collapsed on all four wheels. The air-bags have deployed because the car stopped abruptly when all four wheels jammed up in the wheel wells. There is no collision damage. The only damage to the car is self inflicted due to the suspension collapse. Please investigate the reasons for these frequent failures in almost new cars. In this thread an owner reports a problem with the air suspension in a brand new car: https://teslamotorsclub.com/tmc/threads/my-model-s-100d-broken-immediately-after-i-took-delivery.104956/ Snip** Not 3 minutes into my first drive, I was met with an error on the dashboard and center screen that said “Air Suspension Needs Service, Contact Tesla Service”. I decided to drive back to the delivery center and show them, but they weren’t able to fix it. So 30 minutes into ownership of my brand new 100D and I was already driving it to the service center. They took the car at around 4 PM and it’s 10:30 AM the next day and haven’t heard back yet.** Please note that I am reporting these suspension complaints in the interests of public safety. A dummy USA address has been used to satisfy your website requirements but my correct name and email address is supplied. I have been informed that it is legitimate for a non owner and non USA resident to file complaints. Thank you. Concerned citizen.
Files that failed to upload.
xcollapse1.jpg
xcollapse2.jpg
xcollapse3.jpg
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 1000


#215

Complaint Number: 11057454
Vehicle Identification Number: 5YJSA1E18GF150849
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2016
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Yet another Tesla in the junkyard with collapsed suspension: https://www.copart.com/lot/40321857/Photos No air-bags deployed. No collision damage. Just minor bodywork damage caused by the wheels jamming up in the wheel wells. It is beyond ridiculous that Teslas do not have bump stops to limit suspension travel when a failure occurs. This defect has been reported over 2 years ago but no action has been taken. Thread: https://forums.tesla.com/en_AU/forum/forums/air-suspension-failure-very-unpleasant-results SnipWhy doesn’t Tesla air-suspension design incorporate some sort of a stopper to stop the car from going lower than the lowest functional air-suspension setting? The service center tech had the same idea!!! At least it would be drivable when the system failed. I am very concerned how the car would handle if this air suspension failure occurred while driving 70 mph. Please take action. Concerned citizen etc.
Files that failed to upload.
redcollapse1.JPG
redcollapse2.JPG
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 4000


#216

Complaint Number: 11057695
Vehicle Identification Number: 5YJSA1S17FFP74662
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2015
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is another Tesla in the junkyard: https://www.copart.com/lot/46307367/Photos The suspension on the front LH side has broken. The wheel is jammed up and back in the wheel arch. The tread on the tire has been badly worn away which means that the wheel has rotated many times whilst the tire was rubbing against the bodywork. This can only have happened if the suspension broke before any collision occurred. The headlight on that side is not even broken. It looks as though all the damage to the vehicle is self-inflicted due to suspension failure. Please note that this is a rear wheel drive only model so that it was not the power of the drive motor that wore the tread away. The car must have driven for several miles with the tire rubbing before the suspension failed completely. The evidence pointing to a design/manufacturing failure in these Teslas is overwhelming. If no action is taken it is a certainty that more deaths and injuries will occur due to suspension failures. PLEASE take action urgently. Thank you. Concerned citizen etc. Date of incident is an approximation.
Files that failed to upload.
shred1.JPG
When did this happen? 12/01/2017
Was there a Crash? No
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 40
About how many miles were on your vehicle at the time of the incident? 26000


#217

Complaint Number: 11058301
Vehicle Identification Number: 5YJSA1H23FF084813
Your Vehicle’s Make Model and Model Year: TESLA MODEL S 2015
Note: Your VIN, make, model, and year are all protected under the Privacy Act.
What part of your car was affected? Suspension
What happened?
Here is a Tesla in the junkyard. https://www.iaai.com/Vehicle?itemID=27048301&RowNumber=13&loadRecent=True It has been in a major accident and is extensively damaged. The RH back wheel has gone whompy. The tread on that tire is completely worn down to the canvas. The car must have been driven for several miles with the tread rubbing against the bodywork until eventually the suspension broke off completely. This exact same failure has been reported many times. A high quality photograph of an incident that occurred in China is also attached for purpose of comparison. The same result, driver is unaware of the problem until the wheel finally snaps off. This is a design/manufacturing failure. Please investigate. Concerned citizen etc.
Files that failed to upload.
worntread.JPG
china3wheeler.JPG
When did this happen? 12/01/2017
Was there a Crash? Yes
Was there a Police Report? Yes
Were Vehicles Towed? Yes
Was there a Fire? No
Was there an injury or fatality? No
How fast were you going? (in mph) 60
About how many miles were on your vehicle at the time of the incident? 20000


#218

Sorry for the delay… it will take me a while to catch up.


#219

https://www.copart.com/lot/29984398 another copart scam :slight_smile: selling